Post Date December, 02 2023
What are these two "silent"? In fact, "humor" and "silence" humor can make employees relax their guard against you and become good friends in business. When an employee makes a mistake, it is better not to scold him loudly, simply say it, and then keep silent, so that the employee will realize the mistake! So successful men can't live without these two "silences". Let's introduce them in detail!
When you criticize employees, proper silence can play the role of "silence is better than voice".
Generally speaking, when you criticize a subordinate, his mood fluctuates greatly. "You, you, what's the matter with you? Didn't I tell you earlier? You also..." Everyone has self-respect, and when they grow up, they think face is very important. Maybe you just want to persuade him carefully, but there is no other intention. But you have hurt the self-esteem of your subordinates, making them feel embarrassed and have the mentality of simply "breaking the can". Isn't your criticism not worth the loss?
If you keep silent after moderate criticism, I believe it is a deterrent to the parties. On the one hand, your subordinates will thank you for saving their face because of your "point to stop", on the other hand, it also shows your broad mind. Your silence is not the accommodation of mistakes, but leaves the other party a room for self-examination.
When there is a dispute between employees, proper silence can be your delaying strategy.
In order to seek an explanation, the two sides in the dispute may pull you, the authority in their minds, into it and let you make a decision. You can never express your position without careful consideration - even if you already know who is right and who is wrong, and when both sides are still in a red and red dispute, and no one is willing to give in, your judgment will not achieve the expected effect, but will only frustrate the self-esteem of one side and think you are deliberately partial.
At this time, proper silence is your best choice. When both sides are calm, if you make a fair evaluation, the result will be twice the result with half the effort.
Silence makes the little report come and go.
People who gossip seem to find a living environment everywhere. When there is a small group of people in your organization who like to make small reports, the best way to treat them is to keep silent. Silence is not an indulgence to the gossip, but to some extent, it stops the spread of the gossip. Just imagine that if you show interest in the gossip of those temporary "personnel secretaries", they will be more unscrupulous and will make a lot of trouble, and your good interpersonal relationship will be ruined. If you choose to be silent, they will walk away from you uninteresting, and the source of gossip will be lost.
Be silent when it is time to be silent.
It is often said that silence is gold, and opening is silver. A simple sentence reveals an important rule in interpersonal communication. As a manager, you often have to speak more when communicating with your subordinates. But have you ever thought that your "talkative" has caused the dissatisfaction of your subordinates? Don't think that a comprehensive manager is a meticulous good manager. Your nagging and nagging will make people around you unable to grasp the main point of your speech.
Young subordinates will think that you are too motherly to be crisp and agile; Older subordinates will think that you do not respect them and deny their ability to handle affairs. Over time, you will become the object of their boredom and the person they don't want to approach. In fact, proper silence is the wisdom gem for you to handle the relationship with your subordinates. If you use it skillfully, you will get unexpected results.
Briefly convey your requirements and expectations for your subordinates. If necessary, you can explain the precautions clearly. Then you can keep silent and leave a quiet "space" for your subordinates to consider the specific steps. When their ideas are not accurate and complete, you can properly supplement them and give them a timely guidance, but don't deprive your subordinates of the opportunity to speak and think.
Try it. Proper silence is your silent "weapon" in dealing with interpersonal relationships. It will let you communicate with your subordinates unimpeded.
When Kapoor served as the chief executive of the public telephone department of the United States, he once presided over a shareholders' meeting, and the participants were very emotional. The tension in the meeting increased with the questioning, criticism and complaints of Kapoor. Among them, a female shareholder constantly questioned the department's donations to charity, and she believed that more should be given.
"How much money did the department spend on charity last year?" she asked with a challenge. When Kapoor said there were millions of dollars, she said, "I think I'm going to faint."
Kapoor said without changing his face, "It's better that way."
So, with the laughter of most shareholders in the meeting, including his challenger himself, the tense atmosphere relaxed.
Kapoor turned the seemingly hostile questioning into a humorous force, which defused the tense moment and relieved everyone's anxiety. His humor conveyed an important message: "This department attaches importance to the needs of human nature. We really care and share our care."
Communicate successfully in humor. Humor can not only bring laughter and joy to our life, but also enable us to broaden our interpersonal relationships, increase our talents and achieve success in the course of life. American psychologist Hurd True wrote a book called "Humor is Power". He believes that humor is an art of using your sense of humor to improve your relationship with others.
Winter is frightening, so people always hope that it will end as soon as possible. Spring is full of joy, so people hope that spring will always be there. This has brought us great enlightenment. If the manager blindly pays attention to the respect and seriousness of the appearance, it will appear to be lack of interest and interest, which will inevitably cause the subordinate to have a psychological reaction of staying away. This is because most people want to get happiness from others through communication, so they should conform to the subordinate's psychology and make him feel happy without any burden.
Humorous bosses tend to be more popular. Only when they treat employees as friends can they work hard for you. Once an employee makes a mistake, severe criticism will not work at all. It will only create a gap between you. Smart bosses often use "silence" to solve it!
